Omega Pharmacy (“Omega”, “we”, “our”, or “us”) is committed to safeguarding your privacy and maintaining your trust. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), Food and Drug Administration (FDA) regulations, and all applicable federal and state privacy laws in the United States.

1. Information We Collect

We collect personal and health-related information necessary to provide pharmacy services safely and effectively. This includes:

1. Personal Information

• Full name
• Date of birth
• Address
• Phone number
• Email address
• Insurance details
• Billing and payment information

1. Health Information (Protected Health Information – PHI)

• Medical history
• Prescription information
• Physician details
• Treatment or therapy notes
• Refill and medication transfer history

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

• Filling and refilling prescriptions
• Coordinating with healthcare providers
• Verifying insurance and processing claims
• Providing patient support and medication counseling
• Managing patient records
• Sending medication reminders and updates
• Complying with legal, regulatory, and safety requirements

3. Sharing Your Information

We only share your PHI and personal information as permitted or required by law:

• With Your Consent: We share your data when you authorize us to do so.
• With Healthcare Providers: To coordinate treatment and care.
• With Insurance Providers: For billing and claims processing.
• With Regulatory Bodies (FDA, State Boards, etc.): As required for safety, compliance, and reporting.
• With Business Associates: Entities that perform functions on our behalf (under signed Business Associate Agreements as required by HIPAA).
• In Legal Situations: In response to court orders, law enforcement requests, or health oversight activities.

We do not sell or rent your personal or health information to third parties.

4. Your Rights Under HIPAA

You have specific rights regarding your health information:

• Right to Access: You may request a copy of your medical or prescription records.
• Right to Amend: You may ask us to correct inaccurate or incomplete information.
• Right to Restrict Use: You may request limits on how we use or share your PHI.
• Right to Confidential Communications: You may request contact in a specific manner (e.g., only via email).
• Right to an Accounting of Disclosures: You may request a list of certain disclosures we made.
• Right to File a Complaint: You can file a complaint with us or the U.S. Department of Health & Human Services if you believe your rights have been violated.

To exercise these rights, please contact us using the information below.

5. How We Protect Your Information

We implement strict physical, electronic, and administrative safeguards to protect your data, including:

• Secure servers and firewalls
• End-to-end encryption of sensitive data
• Access controls and authentication protocols
• Routine privacy training for staff
• Periodic audits and risk assessments

6. FDA Compliance

Omega Pharmacy adheres to all FDA rules regarding drug labeling, reporting adverse drug events, and safeguarding drug information. We do not make unverified medical claims and ensure all compounded or dispensed products meet FDA safety standards wherever applicable.

7. Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13 without parental consent. Pediatric prescriptions are handled under the guidance of a parent or guardian and in compliance with HIPAA.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:

Omega Pharmacy – Privacy Officer
📍 2714 Osborne Rd Unit J & K, St Marys | GA 31558
📞 Phone: (912) 226-7622
📧 Email: dose@omegaformulations.us

Thank you for trusting Omega Pharmacy. Your privacy is our priority.
— Caring for Your Health with Integrity.